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1st, professional training
Theoretical and operational training after employment
On job trainingSpecialized training (accounting, engineering, marketing etc.)
Symposiums
Hotel manager training
Senior staff cross dept. training
2nd, professional engineering management/consulting
Project decoration d esign proposal
Facilities and equipments selection
Engineering
Project arrangement and construction cost control
Electricity layout
Project decoration check and accept Pipeline gas connection check and accept
3th, professional human resource management/consulting
Establish and improve organization structure
Personnel arrangement and staff recruitment
Job description for each position Wages and welfare system
Training plan
Personnel management procedure
Employee handbook
Recruit intern from tourism colleges
4th, internet management/consulting
Wide band network system
Hotel management system
Telephone/ Internet system
“One card for all” management system
5th, professional financial management/consulting
Cost control
Storage management
Purchasing Capital operation
Cash up operation
6th, professional Food & Beverage management/consulting
Target market selection, functional area layout and opening plan
Kitchen layout, kitchen facilities and equipments consulting
Dining hall reforming plan, finance and implementation consulting
Banquet service standards and principle
Bar operating standards and principle
Chinese and Western restaurants operating standards and principle
Cafeteria operating standards and principle
Kitchen operating standards and principle
Dispatch chefs, kitchen supervisors and dining hall managers
Cocktail party, gourmet festivals and Christmas party arrangement
7th, marketing and Public Relation Service
Visual Identity design consulting
Web design consulting
Design and carry out overall public relation activities, Advertisements and promotion plan
Customer history management and consulting
Target market management and consulting
Creative propaganda and marketing plan
Appraisal of public relation program and market effect
8th, goods and material purchasing
Supplier selection and specialized instruction
Commodity preparation and overall purchasing arrangement
9th , hotel diagnosis plan
Uncover problems, propose solutions
Implement modern hotel management system, increase revenue and reduce cost.
10th, standard star hotel management/consulting
Formulate hotel star appraisal plan
Consummate organization structure and operation standards, refine rules and regulations
Improve facilities and equipments' maintenance
Sanitation and service quality management and consulting
Organize hotel star appraisal training
Organize self-evaluation, improve performances
Carry out concrete hotel star appraisal work
Establish service quality ensuring system
11th, hardware management/consulting
Project plan and feasibility study
Project assignment plan and design proposal consulting
Preliminary and secondary design proposal consulting
Room model consulting
Equipments disposition and type selection
On spot construction quality management/consulting
Functional department layout |
